SASSA Reconsideration Appeal

Many individuals who apply for the SASSA SRD grant may encounter declines in their applications. When this happens, an important option is the SASSA reconsideration process.

This allows applicants to have their previously denied cases reviewed and reassessed, ensuring that any potential errors in the initial evaluation are addressed. It is crucial for applicants to understand the reasons for the rejection and to act promptly, as they must submit their reconsideration requests within 30 days of receiving the notification.

Additionally, the Moya app offers a convenient way for users to submit their SASSA reconsideration appeals, making the process more accessible. This article will guide readers through the steps to apply for reconsideration, tips on strengthening their cases, and helpful insights to enhance their chances of approval.

Submitting the SASSA Reconsideration Appeal

SASSA has simplified the process for individuals who wish to challenge a rejected grant application. There are official procedures to submit a request for reconsideration, either online, at a SASSA office, or via email. Here is how to go about it.

How to Reconsider the SASSA Application Online

Using the online portal to request reconsideration is often the most convenient choice. Individuals can follow these straightforward steps to submit their appeal comfortably from home:

1. Visit the Official Website
   Access the official page dedicated to SASSA reconsiderations by visiting this link.
2. Enter Personal Information
   Input the South African ID and phone numbers previously used in the SRD grant application.
3. Verify Identity
   Click on the “Send Pin” button. A PIN code will be sent to the registered phone number. To proceed, enter this one-time password (OTP) into the designated box on the website.
4. Select the Relevant Month
   Choose the month for which reconsideration is being requested. It should be the same month as the original application.
5. Provide Justification and Documents
   Clearly explain the reasons for requesting reconsideration and why eligibility for the grant is met. It’s also essential to attach supporting documents to strengthen the case.
6. Submit the Appeal
   After completing the required fields and attaching relevant documents, submit the appeal form for SASSA’s review.
7. Await Notification
   After submission, applicants should expect to wait for a decision. SASSA typically requires between 60 to 90 days to respond. The processing time may vary based on current applications and the nature of each case.

How to Apply for Reconsideration Through the SASSA Office

Submitting a reconsideration request in person can take more time compared to the online method, often requiring a full day. Here’s a step-by-step guide for this approach:

1. Gather Required Documents
   Collect the following documents before visiting the SASSA office:
   • A copy of the initial SASSA application.
   • The 13-digit ID card.
   • Proof of residence.
   • Documentation showing income and expenses.
   • Any additional documents that support the application.
2. Locate the Nearest SASSA Office
   Identify the closest SASSA office. It’s advisable to check the hours of operation beforehand, as offices generally operate from 8:00 a.m. to 4:00 p.m., Monday to Friday.
3. Complete the Reconsideration Form
   Fill out the reconsideration appeal form with accurate and recent information. Clearly mention the reasons for requesting reconsideration and include supporting documents.
4. Obtain a Receipt
   Submit the completed form to a SASSA representative. A receipt will be issued upon submission, which includes a reference number. It is important to keep this receipt secure, as it may be required later.
5. Wait for a Response
   The request for reconsideration is processed within a maximum of 90 days. Applicants will receive a notification once their application has been evaluated and a decision has been made.

Tip: To save time, individuals can download, print, and fill out the SASSA Reconsideration form before going to the office, avoiding the need to complete it on-site.

Verify SASSA Reconsideration Status Through This Website

To stay updated on a reconsideration application, one can check the status online for the R370 grant. To do this:

1. Visit the status checking page at srd-status-check.co.za
2. Enter the individual’s South African ID number.
3. Input the phone number used during the application process.
4. Click on the button that says Check SASSA Status.

The system will display the status of the SASSA reconsideration without any delays.

Check the SASSA Reconsideration Status via the Official SASSA Website

Another option is to use the official SASSA website to check the status of the reconsideration application. The steps include:

1. Go to the SASSA website at srd.sassa.gov.za/appeals.
2. Provide the individual’s South African ID number along with the phone number used during the application.
3. Click the send pin button to receive an OTP.
4. Enter the received OTP code on the website.

After these steps, the updated reconsideration status will appear on the screen. Individuals can also visit a SASSA office or call the SASSA helpline at 0800 60 10 11 for assistance. The displayed result will include approved months and the payment amount related to the reconsideration request.

What are the requirements for applying for SRD reconsideration?

To qualify for SRD reconsideration, applicants must meet certain criteria:

• They must have submitted their application through the online portal.
• Applicants should have received a notification from SASSA indicating their grant was declined.
• They need to believe they strongly meet the criteria for the grant.
• Reconsideration requests must be submitted within 30 days of receiving the decline notice. The absolute deadline for all requests is 90 days from the original decision.

What Documents Are Needed for SASSA Reconsideration?

To apply for SASSA reconsideration, specific documents must be included:

• The original SASSA application form with all supporting materials.
• A copy of the rejection notice received from SASSA.
• A detailed letter describing the reasons the applicant qualifies for the grant.
• Identity verification documents such as a birth certificate, passport, or a recent utility bill.
• Medical history documentation, which should cover any ongoing medical conditions or disabilities.
• Financial information including details on income and expenses.
• A current bank financial statement or similar financial documents.

Note: Submitting up-to-date and relevant documents is crucial for increasing the chances of a successful reconsideration.

What To Do After the R370 Reconsideration Is Declined

If an individual’s R370 grant reconsideration is turned down, they can appeal this decision. This appeal should be sent to the Independent Tribunal for Social Assistance Appeals (ITSAA). It’s crucial that the appeal is filed within 90 days from the date the rejection notice is received.

Contact SASSA for Reconsideration Inquiries

For those needing assistance with reconsideration, SASSA provides contact details based on regions:

PROVINCE	TELEPHONE	EMAIL
Eastern Cape	043 – 707 6335	[email protected]
Free State	051- 4108339	[email protected]
Gauteng	011- 241 8320	[email protected]
Kwazulu-Natal	033 -846 3400	[email protected]
Limpopo	015- 2917509	[email protected]
Mpumalanga	013 -754 9446	[email protected]
Northwest	018 -388 4006	[email protected]
Northern Cape	053 -802 4919	[email protected]
Western Cape	021-4690235	[email protected]